Q:
What's your trading terms?
Payment terms: T/T 50% deposit after order confirmed, 50% balance paid before shipping after inspection.
Q:
How I can deliver my goods?
1) Sea freight: we will update sea freight once we know your sea port where goods will be delivered.
2) Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.
Q:
What is your service?
1) Your inquiry related to our products or price will be replied in 12 hours.
2) Well-trained and experienced staffs to answer all your inquiries in fluent English.
3) OEM & ODM, any your customized racking we can help you to design product.
4) We have very experienced professional engineers to make best solutions.
Q:
How many engineers do you have?
We have an 80-person engineering team that can design and develop according to customer needs. In addition, apart from the racks, all other core products are developed and manufactured by us, including shuttles, AGVs, AMRs and the software system.
Q:
What's your advantage?
1) Lead time: rush order we can fast delivery.
2) Factory price: factory direct sale competitive price.
3) Warranty: Two years warranty, the broken parts will be replaced and sent to you.
Q:
Is there any MOQ (minimum order quantity) limitation?
1) No, but good quantity comes with good price.
LogiSteel Racking
